Be accountable

One of the most important traits of a great leader is being accountable. If you want to be a great managing director or CEO of a cleaning company, you have to be accountable to every single thing that happens in the company, whatever it is. Take responsibility and don’t blame anyone else in your business.

- If the cleaners do not show up for work, you are accountable
- If the equipment does not work, you are accountable
- If there are…